Refund Policy

We offer refunds under the following circumstances:

• 7-Day Trial Period: Full refund within 7 days of initial subscription
• Technical Issues: Refunds for service disruptions lasting more than 24 hours
• Billing Errors: Refunds for duplicate charges or billing mistakes
• Service Unavailability: Refunds if core features are unavailable for extended periods

The following are not eligible for refunds:

• Usage-based charges (resume generations, exports)
• Subscriptions after the 7-day trial period
• Partial months of service
• User-generated content or resumes created
• Refunds requested more than 30 days after payment
• Refunds due to user error or misunderstanding of features

To request a refund, please:

1. Contact us at support@instaresume.pro
2. Include your account email and order details
3. Provide a brief explanation for the refund request
4. Allow 3-5 business days for processing

Processing Time: Approved refunds are processed within 3-5 business days. Refunds will be credited to the original payment method used for the purchase.

Bank Processing: It may take additional time for the refund to appear in your account, depending on your bank's processing time.

Account Access: Once a refund is processed, your account access will be revoked immediately.

Subscription Cancellation: You may cancel your subscription at any time through your account settings or by contacting support. Cancellation takes effect at the end of your current billing period.

No Partial Refunds: We do not provide partial refunds for unused time in your billing period.

Data Retention: Your account data will be retained for 30 days after cancellation, after which it may be permanently deleted.

If you disagree with our refund decision, you may:

• Contact our billing team for further review
• Dispute the charge through your bank or credit card company
• Contact us at support@instaresume.pro for legal matters

Technical Issues: If you experience technical problems that prevent you from using the service, please contact support immediately. We will work to resolve the issue or provide appropriate compensation.

Force Majeure: Refunds are not available for service interruptions due to circumstances beyond our control, such as natural disasters, government actions, or internet outages.

Fraud Prevention: We reserve the right to deny refunds if we suspect fraudulent activity or abuse of our refund policy.